Help Desk
Here you will find resources that will aid you in your online programs. Our online courses are not only rich in information, but also media and other features that enhance the course. Please make sure you are up-to-date on all of your plugins and programs.
Downloads
- Internet Explorer 7 (Windows)
- Firefox 2.0 (Windows and Mac)
- Safari 2.0 (Macintosh)
- QuickTime 7 (Windows and Mac)
- Windows Media Player
- Windows Media Player for Mac
- Flash Player 9 (Windows and Mac)
- Shockwave Player
- Adobe Acrobat Reader
- PowerPoint Viewer (Windows)
Platform Login Information
- eCollege: Your login is CUP + the first part of your Cal U email address. For example, if your Cal U email address is smi1234@calu.edu, your login is: CUPsmi1234
- Blackboard: Your login is the first part of your Cal U email address. For example, if your Cal U email address is smi1234@calu.edu, your login is: smi1234
Platform Help Documents
Platform 24/7 Technical Support
- eCollege: Help Desk -- 1-866-945-5280
- Blackboard: Presidium Help Desk -- 1-866-434-8878