Email/Phone Communication

The Office of Web-based program makes a concerted effort to respond to emails and phone call within 24 – 48 hours during the normal business week.  Once you have applied and paid your application fee for one of our web-based programs, we require that you use your assigned University email account for all communication with faculty, staff, and administrators.

NOTE: Your California University e-mail address will be/is the first three letters of your last name, followed by a random four digits, followed by @calu.edu. For example: abc1234@calu.edu

You will be able to access your e-mail via the Internet via any web-browser. Here are the e-mail access instructions:

1. To access e-mail off campus, logon to the Internet and go to http://www.calu.edu/ and select the QUICK LINKS pull-down menu and select CHECK E-MAIL
2. Read the notice, then click CONTINUE
3. Enter your Username in the appropriate location. For example mcg1234.
4. Enter your e-mail password which can be found by going to www.calu.edu/go and clicking on Get Your Campus Username and Password. You should change this password once you login. We use Microsoft Exchange server for e-mail and you WILL NOT have to install any special software to access this e-mail account.
5. Click OK to enter and view your e-mail.
6. Once the California University email account is assigned to you, we recommend that you check it several times per week as this is the e-mail that is registered in the course e-mail system and will be used by University Administration, faculty, staff and classmates to communicate university related information.